MAKE A DIFFERENCE

WHERE RELIABILITY MEETS EXCELLENCE UK'S BEST NETWORK

We Care About Our Customers

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BEST PHONE DEALS

A plan for every need – Monthly payments, SIM-only deals, or budget-friendly options. It's all here.

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Easy Plans

Enjoy Inclusive Extras like Apple Music, Netflix, or BT Sport, and upgrade to a new device whenever you want.

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On Monthly plans

Pay monthly plans packed with great features – experience the next generation of 5G and 4G Essential phone plans, tailored just for you.

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Just SIM only Deals

Already have a phone or tablet? Stay with the UK’s best network, enjoy all the benefits, and pay less.

Discounts

Best plans

Invite a friend or add family members to your account and enjoy up to 30% off additional lines for devices for you and your loved ones.

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Customer Care

  • Register for My Network: Sign up easily and manage your account anytime, anywhere.
  • Update Your Address: Keep your details current by changing your address in My Network.
  • Payment Options: Choose a method that works best for you—online, direct debit, or more.
  • Payment Support: Get help with billing, late payments, or setting up flexible plans.
 
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Billing Upgration

  • Your First Bill: Understand your initial charges and what to expect on your first invoice.
  • Viewing Your Bill: Access your detailed bill anytime through My Network.
  • Your Bill Explained: Clear breakdown of all charges, so you know exactly what you’re paying for.
  • Other Numbers and Charges: Find out about additional charges for extra services or usage.
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New Connection

  • Prevent Phone Connecting Outside Eurozone: Easily restrict your phone from connecting to networks beyond the Eurozone to avoid extra charges.
  • Number Porting: Transfer your number to our network smoothly and keep your contacts.
  • Extras: Explore added features like exclusive apps, content, and offers.
  • My Network Open Discount: Enjoy special discounts when you open and manage your account through My Network.
  • Phone Bill: Access and review your phone bill with detailed charges and payment options.
  • Summer Anagram Game: Have fun with our Summer Anagram Game and win exciting prizes.
  • View Network Community: Join the conversation and stay updated with the latest network news and updates.
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New Mobile offers

  • My Network: Manage your account, track usage, and access exclusive features all in one place.
  • Other Numbers and Charges: Learn about additional charges for other numbers or services outside your plan.
  • Payment Date and Billing Date: Know your payment and billing cycles to stay on top of your account.
  • Understanding Data: Get a clear breakdown of your data usage, limits, and any extra charges.
  • Spend Cap: Set a limit to control your spending and avoid unexpected charges.

The best mobile network for years in UK WE ARE HERE TO RESOLVE YOUR ISSUES

Experience Britain’s fastest and most reliable connection—more 5G in major cities, and a signal you can trust, anytime, anywhere

Unbeatable for 5G on the UK best network

Unmatched 5G power on the UK’s best network—experience the difference

England's most reliable network

England’s most reliable network—trusted for seamless connectivity, everywhere

The British fastest network

The fastest network in Britain—speed and reliability at your fingertips.

Unbeatable network for gaming

An unbeatable network for gaming—ultra-fast speeds and zero lag for the ultimate experience.

Get help with your device?

Take a look at our self guide team

Easy Need help with your device?

Track your usage, review your bills, upgrade your plan, and more—all in one place

Need help with your device with us

Find the best way to in touch with us